Terms and Conditions

Welcome to the Shell Canada web site. This web site is owned and operated by Shell Canada Limited ("Shell"), a federally incorporated Canadian company with registration number 350797-1 and registered office at Shell Centre, 400 - 4th Avenue S.W., Calgary, AB, T2P 0J4. Visitors to this website are bound by the following terms and conditions, so please read them carefully before going on. “This website” means the Shell Canada Limited website only, which links to other Shell company websites.

Website for Canada only

The information at this site applies to Canada only and may not apply for other locations. Products of Shell and its affiliates advertised on this site may not be available outside of Canada or in all regions of Canada. Products are available according to local laws. All products are subject to the terms of applicable agreements. A reference to the price of a product does not mean it is an offer to sell. All products and prices may change without notice. All prices are in Canadian dollars unless otherwise stated. These terms and conditions are to be read with all other terms and conditions or disclaimers in this website.

If you are accessing this site from outside Canada, you do so at your own risk and you are responsible for all applicable laws. You will not use, export, or re-export the information on this website (or any copy or change to it) that violates any applicable law or regulation. Any one accessing this web site is advised that Shell staff might be required to view, change, update or delete data content. Shell reserves the right to review the contents of any archives, data or code resident on this web site and to monitor User access and use of any application.

Links to other websites

This website may include links to external websites. When you click on these links, the external website may appear as a full screen. If an external website appears in the frame of this website, this is purely for moving back to this website and does not mean we are responsible for that external website, even if that other website is owned and operated by another Shell company. These links are only to help you find relevant websites, services and/or products that may interest you. It is your responsibility to decide whether these meet your purposes. Shell is not responsible for the owners and operators of those websites or for any goods or services they supply or for the content of their website. Shell does not give or enter into any conditions, warranties, or other terms or representations, or accept any liability in relation to any of those websites (including any liability arising from any claim that the content of any external website to which this website includes a link infringes the intellectual property rights of any third party).

Accuracy of information

All information or advice in this website is general in nature and you should not rely on it for making decisions. Shell tries to ensure that the information is correct at the time of inclusion, but we do not guarantee the accuracy of this information. Shell is not liable for any action you take by relying on this information or advice or for any loss or damage you suffer by taking that action, including without limitation, any direct, indirect, incidental, consequential, special, or punitive damages.

No warranty or responsibility

Without limiting anything stated in these terms and conditions, everything on this website is provided on an "as is" basis. Shell, and its subsidiaries and affiliates, expressly disclaim any warranties, express or implied, including, without limitation, warranties of merchantability, operation, non-infringement, usefulness, completion, accuracy, currency, reliability, and fitness for a particular purpose. In addition, neither Shell nor its subsidiaries or affiliates, assumes any responsibility or liability for damages to, or viruses that may infect, computer equipment or other property from a user's access to, use of, or browsing this site or downloading any material from this site.


This website has material such as text and other images. These are protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by, or licensed to, Shell so Shell can use this material for this website. The material on this website may not be reproduced, published, transmitted or distributed without written permission from Shell.


This website also has trademarks. For example, this includes the mark “Shell”, the name “Shell Canada Limited”, and the Shell logo. Except where otherwise noted, the trademarks and logos on this site are owned by Shell. You may not use these in any form or for any reason without Shell’s written consent. You also need written consent to use any trademarks of third parties displayed on this site. The AIRMILES design and name are trademarks of AIR MILES International Trading N.V. and are used under license by Loyalty Management Group Canada Inc. and Shell Canada Products.

You may:

  • Print off one copy of any of the pages for your own personal reference.

You will not:

  • Copy, (whether by printing, storing on a disk, downloading, or in any other way), distribute (including distributing copies), broadcast, change, or tamper with, or otherwise use any material in this website, except for what is allowed under the heading “You may” above this paragraph. These restrictions apply for all or any part of the material on the website.
  • Remove any copyright, trademark, or other intellectual property notice from any material you print from the website.
  • Link to this website,

Unless we have given you our written consent.

If you want to link to Shell’s website

If you want to use a hypertext or other link to Shell’s website, please email questions@shell.com with details of your request, including:

  • Your organization or company;
  • The reason(s) you wish to link to the Shell Canada website;
  • The URL(s) of the web page(s) that you are proposing to link to this website;
  • The URL(s) of the web pages(s) on this website to which you are proposing to link.

It is our decision whether or not we agree to your request.

Changes to this website

Shell may change these terms and conditions, the format, and/or the content of this website from time to time. By browsing this website, you are agreeing that you are bound by the current terms and conditions, and so you should check these each time you visit this website. Shell may also temporarily shut down this website for support or maintenance work, to update the content, or for any other reason. Shell may completely shut down this website at any time and without notice.

Personal Information

All personal information you provide to this website will only be used according to our Privacy Commitment. Read this carefully before going on. When you provide your personal information to us, you are consenting to its use in accordance with our Privacy Commitment.

Governing Law

These terms and conditions are governed by and are to be interpreted according to Alberta law. If there is a dispute about these terms and conditions, or any dispute about the website, whether in contract or tort, or otherwise, the Alberta courts will have exclusive jurisdiction over this.


If you have a question or comment about Shell Canada Limited’s website, please contact questions@shell.com.

Some images on this website are copyright Corbis Corporation. Some images on this website are copyright PhotoDisc, Inc.

Website Copyright © 1995-2005, Shell Canada Limited